Privacy

Privacy Policy

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Last updated: 19 February 2025

This Privacy Policy outlines how we collect, use, and disclose your information when you use our services. It also explains your privacy rights and how the law protects you.

We use your personal data to improve our services. By using our website, you agree to the collection and use of information in line with this policy.

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1. Interpretation and Definitions

Interpretation

Words with capitalised first letters have specific meanings as defined below. These definitions apply whether the terms are singular or plural.

Definitions

• Account – A unique account created for you to access our services.
• Affiliate – Any entity that controls, is controlled by, or is under common control with us. "Control" means owning at least 50% of shares or voting rights.
• Company – Refers to Big Mark & Co, operating from bigmark.co.nz.
• Cookies – Small files stored on your device to track usage and improve your experience.
• Country – New Zealand.
• Device – Any device used to access our website, such as a computer, phone, or tablet.
• Personal Data – Any information that can identify an individual.
• Service – The Big Mark & Co website.
• Service Provider – Any third party that helps us deliver and improve our services.
• Usage Data – Data automatically collected during website use (e.g., IP address, browser type, and page visits).
• Website – Refers to bigmark.co.nz.
• You – The individual using our services or the entity they represent.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following:

• Name and contact details (email, phone number, address)
• Usage data (IP address, browser version, time spent on pages)

Usage Data

Collected automatically when using our website, including:

• Device information (browser type, operating system)
• Pages visited and time spent on the site
• Mobile device details (if applicable)

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor website activity and improve our services. These include:

• Essential Cookies – Necessary for website functionality.
• Analytics Cookies – Help us understand how users interact with our site.
• Functionality Cookies – Remember user preferences.

You can modify cookie settings through your browser.

4. Use of Your Personal Data

We may use your data to:

• Provide and maintain our website
• Manage user accounts
• Communicate updates or offers (unless opted out)
• Improve our services through analytics
• Comply with legal obligations

We do not sell or share your personal data with unauthorised third parties.

5. Data Retention

We retain personal data only as long as necessary to fulfil its intended purpose or comply with legal requirements. Usage data may be retained for analysis unless deletion is requested.

6. Data Transfers

Your data may be processed in locations outside of your jurisdiction. We ensure appropriate security measures are in place when transferring data.

7. Your Privacy Rights

You have the right to:

• Access, update, or delete your data
• Opt out of marketing communications
• Request data portability
• Withdraw consent where applicable

To exercise these rights, contact us at mark@bigmark.co.nz.

8. Security of Your Data

We take reasonable security measures to protect your personal data, but no method is 100% secure.

9. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

12. Contact Us

For privacy-related questions, contact us:

📧 Email: mark@bigmark.co.nz
📞 Phone: 021 147 8499

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